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Insurance Grievance & Appeals

How to file complaints or appeals regarding insurance coverage decisions.

Insurance Plan Grievances

If you need to file a complaint or appeal regarding insurance coverage decisions, claims denials, or prior authorization disputes, contact your insurance plan directly using their official grievance procedures. Each plan has specific forms, timeframes, and processes for handling these concerns.

Practice-Related Concerns

For concerns about appointment scheduling, wait times, staff interactions, or quality of care, please contact our office directly at (760) 891-4687 or speak with any staff member during your visit.

Insurer Grievance & Appeals Links

Official grievance and appeals procedure pages for the insurance plans we contract with:

Greater Tri-Cities IPA plans: File grievances directly with your health plan using the procedures listed above or the customer service number on your insurance card.

United Healthcare commercial plans: Contact the customer support number on your insurance card.

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